FAQs
You have questions? We have answers!
To get started, you’ll need to set up your resident account. If you are an existing resident whose property management company is changing to Nest Finders, you should receive an email invitation regarding account set up. The invitation will come from no-reply@nestfinders.com. If you don’t receive an invitation, you can also begin the setup process by going to the portal (accessible via browser at https://resident.nestfinders.com) and clicking Sign Up. You will need to have a government-issued ID and supply us with your home address so that we can verify your identity. If you’re a new resident and you rented directly with Nest Finders you can use the email and password that you used during the application process to access your resident account at https://resident.nestfinders.com. After you set up your account, download the Nest Finders Resident iPhone or Android app. The app allows you to pay your rent, create and monitor service requests, and ask any questions about your account or rental unit.
